F.A.Q.

CUSTOMER SERVICE HOURS

CUSTOMER SERVICE HOURS ARE MONDAY- FRIDAY FROM 7AM-7PM. SATURDAY 8AM-2PM. SUNDAY (CLOSED). PLEASE ALLOW 24 HOURS FOR US TO RESPOND.

HOW LONG DOES IT TAKE FOR PAYMENTS TO PROCESS?

PAYMENT PROCESSING TIMES VARY DEPENDING ON YOUR FORM OF PAYMENT METHOD, BUT GENERALLY 1-5 BUSINESS DAYS.THIS DOES NOT INCLUDE WEEKENDS OR HOLIDAYS. PAYMENTS ARE PROCESSED DURING BUSINESS HOURS (7AM-4PM) ORDERS PLACED AFTER 4PM WILL NOT PROCESS UNTIL THE NEXT BUSINESS DAY.

WHEN WILL MY ORDER SHIP? 

ONCE PAYMENT HAS BEEN PROCESSED AND VERIFIED, PLEASE ALLOW 3-5 BUSINESS DAYS BEFORE SHIPPING. ALL ORDERS ARE SHIPPED PRIORITY BY USPS.

IS THERE A DIFFERENCE IN SHIPPING METHODS IF I RECEIVE FREE SHIPPING?

WHEN YOU RECEIVE FREE SHIPPING WE HAVE THE RIGHT TO USE ANY SHIPPING SERVICE OF OUR CHOICE. SOME ITEMS WILL BE SENT USPS PRIORITY MAIL OR FIRST CLASS. WHEN YOU RECEIVE FREE SHIPPING IT DOES NOT INCLUDE PRIORITY EXPRESS OR OVERNIGHT SHIPPING.

A ITEM I'M INTERESTED IN IS CURRENTLY SOLD OUT WHEN WILL IT RESTOCK?

ALL ITEMS ARE FIRST COME FIRST SERVE TO ENSURE EXCLUSIVITY. 

I AM UNSURE ON WHAT SIZE TO ORDER?

REFER TO SIZING CHART OR EMAIL US BEFORE ORDERING IF YOU ARE UNSURE ABOUT SIZES.